Terms of Service

1. Acceptance of these terms

By creating an account or using Lunolyte, you agree to these Terms of Service. If you are using Lunolyte on behalf of an organization, you are confirming you have authority to bind that organization to these terms.

2. The service

Lunolyte monitors websites and services you configure, and provides public status pages, incident tracking, and alerting based on that monitoring. Plan limits (number of status pages, services, users, and features) are described on our Pricing page and apply as stated there.

3. Your account

You are responsible for the accuracy of the information you provide and for anything that happens under your account. You must only monitor domains and services you own or are authorized to monitor.

4. Billing

Paid plans are billed in advance, monthly or annually depending on your chosen billing interval. Add-ons are billed alongside your plan. Prices are shown in EUR unless stated otherwise.

5. Acceptable use

• No monitoring of domains or infrastructure you do not own or have permission to monitor.
• No use of the service to disrupt, overload, or attack third-party systems.
• No reselling access to the platform itself outside of the status-page hosting our Agency plan is designed for.

6. Service availability

We aim for high availability but do not guarantee uninterrupted service. We are not liable for losses caused by service downtime, monitoring delays, or missed alerts.

7. Termination

You can cancel at any time. We may suspend or terminate accounts that violate these terms or that have unpaid, overdue invoices.

8. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email or in-app notice before they take effect.

9. Governing law

These terms are governed by the laws of the Netherlands.

10. Contact

Questions about these terms: [email protected].